MY AI Front Desk

  Imagine this: A potential client calls your business after hours. No one answers. They’re sent to voicemail—and instead of leaving a message, they hang up and call your competitor. That’s how most businesses lose new clients—not because of bad service, but because no one was there to pick up the phone . If your voicemail is doing the heavy lifting after hours, you’re likely missing out on dozens (maybe hundreds) of opportunities every year. Fortunately, there’s a simple solution that works around the clock: A 24/7 virtual receptionist. It’s like having a live, friendly professional answering your business calls 24 hours a day—without the cost of hiring a full-time staff. Why Voicemail Is Failing Your Business Voicemail used to be acceptable. In fact, it was expected. But customer expectations have changed. We live in an age of instant replies, live chat, and real-time customer service . When people are ready to call, they’re ready to act—and they expect someone to respond. ...

 **Let’s be honest—**first impressions matter. And when someone calls your business, your receptionist is often the very first voice they hear. That initial “Hello!” can set the tone for the entire customer experience. Whether you're a small business owner, a front desk pro, or managing a team of receptionists, having a great phone script isn't just helpful—it’s a game changer. 1. Why the First Few Seconds Matter The moment someone picks up the phone, your business is being judged. A warm, confident greeting can instantly build trust and make the caller feel comfortable. Example: “Hi! Thanks for calling [Your Company Name], this is [Name]. How can I help you today?” Friendly, clear, and straight to the point. 2. Why You Need a Script (Even If You're Good on the Phone) Some people are naturally great communicators. But even the best of us can get flustered or miss key info. A script helps: Keep things consistent Sound more professional Avoid awkward silences...